Refund policy

At Glossia Fashion, we want you to be completely satisfied with your purchase. Please review our updated Return & Exchange Policy below:

Return Period: Returns are accepted within 7 days of delivery.
Refunds:
- A full refund will be issued only in cases where the product delivered is wrong or damaged.
- Refunds will be processed to your original payment method.
- COD charges are non-refundable.
Returns for Other Reasons (e.g. dislike, size, fit, etc.):
- No monetary refund will be provided.
- Instead, we will issue Store Credits after deducting a processing fee of ₹200, and any COD charges paid.

We offer a one-time exchange only per order.
Exchange will be processed after:
- Payment of ₹200/- exchange handling fee,
- Plus any price difference (if applicable) between the exchanged products.

Choose any one of the following:

Please include:

Our team will respond within 24–48 hours.

For wrong/damaged items, reverse pickup will be arranged at no cost (subject to availability)
For all other returns/exchanges, a ₹200 charge applies
If reverse pickup is not serviceable, customer must self-ship to:

Return Address:
EFAB Enterprises
1st Floor, X-1577, Rajgarh Colony, Satnam Road,
Delhi – 110031
📞 +91-8700210889

🕒 Return shipments must be dispatched within 3 days of approval.

For wrong/damaged items: full refund (excluding COD and shipping charges) will be processed to your original payment method or bank account within 3–5 business days after inspection.
For all other returns: store credits will be processed after deduction of ₹200 return fee.